Best CRM for Restaurants
Feature Comparison for Restaurants
| Feature | HubSpot | Salesforce | Zoho CRM |
|---|---|---|---|
| Dental Claims | N/A | Via 3rd Party (eFile) | N/A |
| HIPAA Compliance | N/A | Built-in, with customizations available | N/A |
| Inventory Management | Basic inventory management features | Advanced inventory management with workflows and triggers | Basic inventory management features |
| Order Management | Limited order management capabilities | Robust order management with pre-order and post-order management | Limited order management capabilities |
| Table Management | Basic table management features | Advanced table management with waitlist and seating assignments | Basic table management features |
| Pricing | Custom pricing plans starting at $40/user/month | Custom pricing plans starting at $75/user/month | Custom pricing plans starting at $12/user/month |
| Ease of Use | 7/10 (user-friendly, but limited industry-specific features) | 8/10 (feature-rich, but complex setup required) | 8.5/10 (very user-friendly and affordable) |
| Key Limitation | Limited scalability for large businesses | High cost for small businesses, with a steeper learning curve | Lack of customization options for advanced workflows |
The Verdict
For small restaurants with limited operations, Zoho CRM is the best choice due to its affordability, ease of use, and robust features. For large restaurants with complex operations, Salesforce is the better option, despite its higher cost, due to its extensive industry-specific features and advanced capabilities.
The Verdict for Restaurants
After analyzing the features, HubSpot is the clear winner for most Restaurants businesses due to its balance of price and performance.